Executive Summary:Bilingual and -cultural Support Professional in Semiconductor and Wireless, Fabless industries. Experience in supporting startup companies getting business - through excellent customer service - from scratch.
Work Experience:Field and Application Engineer supporting customers.
Speciality:Embedded, Semiconductor
Detailed Resume:
*2001 - Present Foreign semiconductor campany ( Japanese branch ) Senior Field Application Engineer Focusting on boht S/W and H/W.
< Product supported >
- Bluetooth single chip and Bluetooth software and its software tools
- WiFi chip
< Target application supported >
- Mainly headset and other audio applications
< Main customers >
- Panasonic/Sony/Canon/Clarion/ALPINE/Victor//muRata/Mitsumi/ALPS/Hosiden/SMK and so on.
- Actively communicating with HQ in regard to Japanese market status and trends.
- Pre sales activities including Setting up demos and giving presentation at various trade shows and exhibitions.
- Frequent customer site visits to give demos.
- Consulting customer's embedded system
- Give Technical support to customers via Telephone/FAX/Email.
*1998 - 2001 Embedeed middleware&development tools distributor
Senior Application Engineer
< Product supported >
- Middleware( IrDA&Bluetooth stack and so on )
- RTOS ( uITRON )
- Development tools( Compiler, debugger and so on )
< Target application supported >
- Portable devices that icluded mobile phones.
- Gave technical training and participated in various seminars and trade shows both at the office and embedded trade shows/exhibitions.
- Gave direct technical support to customers.
- Gave off site technical demonstrations in a pre sales role.
- Visited the software vender offices and took part in their technical training.
- Frequent communication with some software venders covering product issues, training and quality issues.
- Sold middleware to Panasonic, Toshiba, Mitsubishi Xerox, Taiyo Yuden, Mitsumi and other Japanese companies.
*1995 - 1998
Foreign semiconductor company ( Japanese branch )
Application Engineer
< Product supported >
- 8/16bits MCU
< Target application supported >
- Consumer product
< Main customers >
- Sony/Canon/Mitsubishi/Denso and so on.
- Gave technical training of MCU( architecture, peripherals, how to use each feature ) for Japanese customers and internal sales teams.
- Gave techinical support for customers via Telephone/FAX/Email.
- Evaluated some compilers and debuggers for our MCUs.
*1989 - 1995 Japanese consumer product maker
S/W and H/W Engineer
< H/W experiences >
- Designed and tested some circuits for display monitors.
< S/W experiences >
- Designed the record reserve program in TV+VTR. - Designed the IR remote controller operation in TV. - Redesigned multi screen display program
- Designed PC software to controll the multi screen display system.( 3x3, 4x4 displays ). They were public viewer for Horse race / Boad race, Car auction, Police station and more users.
- Designed IC card reader module program for PHS with IC card system(NTT research lab).
- Used Assembler language and C language to develop programs and MCUs were 8bits, 16bits and 32bits
- Usually also tested my programs with some co-workers.
Education:Yokohama City University
Degrees:B.Sc. Physics 1989
Project Wanted:Market Entry Sales and Technical Support
Project Length:6~ months
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